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California Community Choices Forum and Survey Results

The project team held five community forums and a web cast from March 25-28, 2008 to learn about the priorities and perspectives of stakeholders. The forums were held in Sacramento, Nevada City, Oakland, Los Angeles and Orange County and were attended by 172 participants representing consumers; advocates; family members; caregivers; Independent Living Centers; community organizations; Area Agencies on Aging; researchers or research organizations; provider organizations and local or state agencies. A web based survey was also conducted to provide stakeholders who could not attend a forum an opportunity to offer their perspectives.

Table 1. Forum and survey participant affiliations

Affiliation

Forums N=172

Survey* N=86

Consumers

4.8%

11.4%

Advocates

11.5%

20.3%

Family members

3.0%

8.9%

Caregivers

6.1%

3.8%

Independent Living Centers

10.9%

2.5%

Community organizations

12.1%

15.2%

Area Agencies on Aging

5.5%

7.6%

Researchers

1.8%

0.0%

Provider organizations

23.0%

16.5%

Local or state agencies

21.2%

13.9%

 

* In addition, 2 respondents were affiliated with a Regional Center and 2 with an IHSS Public Authority.

During each Forum, participants were asked to rate the importance of a series of questions using electronic voting keypads. Five questions were rated very important by over 70% of the participants. Highlights:

  • Nearly 90% of the participants responded that it was very important to establish a long-term services and support center in each county/region (one-stop-shopping) to help people find and receive the services they need;
  • Over 86% said it was very important to increase hospital-to-home discharge planning services;
  • Seventy five percent said that allowing case managers to expedite the Medi-Cal financial eligibility process for beneficiaries who are at-risk of entering a nursing home was very important; and
  • Developing strategies to retain and expand the long-term care workforce received high ratings.

 

Questions with the lowest “very important” ratings were: to create incentives for and encouraging purchase of long-term care insurance; use a single assessment tool for Medi-Cal beneficiaries who apply for admission to a nursing home that provides opportunities for options counseling; develop a single assessment tool for long-term care services and establish one Department for long-term services and supports.

Results from the web survey were consistent with the forums. The top six rankings were nearly identical and both groups rate long-term insurance lowest.

At each forum, participants were asked to identify the most important change that should be made in California’s long-term care system and from among the changes listed, to vote for the most important change. The highest ranked changes are presented in Table 2.

Table 2. Forum Priorities

Location

Priority

Percent

Nevada City

Increased Funding for LTSS and IHSS
Universal Health Care
Expand local decision making in funding
Increase options to prevent institutionalization

31%
22%
13%
13%

Sacramento

Single payer healthcare
Housing and transportation
Long-term care integration

54%
21%
8%

Los Angeles

Ending Institutional Bias
Provide a One-Stop Shop
Provide Adequate Funding                            
Streamline Eligibility Process 
Affordable and Accessible Housing  

33%
22%
22%
11%
11%

Orange County

Pass the Community Choices Act of 2008
Integrate funding streams for medical and LTS...       
Create an inventory of LTSS                          
Simplify funding process and program requirements 

24%
21%
15%
13%

           
The complete forum results are presented in table 3. Summary web based survey results are presented in table 4 and the results and comments on each question from the web based survey are presented in the tables that follow (questions 1-18).

Table 3: California Community Choices Forum Results
Questions – How important is it to:           

Provide information about services and supports that enable people to live at home and in the community rather than in nursing facilities.            
Very Important 89.4%           
Important 8.8%           
Somewhat Important 1.2%
Not Important 0.6%           
Not sure 0.0%

Increase hospital-to-home discharge planning services and supports.